We offer a returns policy for goods returned to us in ther original condition with all labels still attached.

​To return an item you MUST notify us in writing by email of your intention to return within 7 days of receipt of goods.

Please ensure you send the goods back within 14 days so we can process your refund or exchange.

When you place an order, we suggest you have it delivered to a work address rather than a home address, as our couriers only deliver between 9am and 5pm, and may require a signature on receipt.

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Your order will be dispatched via the most suitable carrier, depending on size and weight. We will provide you with the tracking info and help trace your parcel on its journey to you if need be.

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If your order is to be sent outside the EU , the 20% VAT which is included in all of our prices which you see on the site will be removed automatically.

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However, any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. ( in general and in our experience to date, the charge does not exceed 20% of value of the goods which you have paid). Customs policies do vary widely though from country to country; so you may want to contact your local customs office for further information.

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Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.

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If you aren't available when your parcel is delivered, the delivery driver will leave a calling card with instructions on how to pick it up.